Customer Satisfaction Survey

Customer Feedback Form

Overall Satisfaction

Very Satisfied Satisfied Neutral Unsatisfied Very Unsatisfied N/A
Overall, how satisfied were you with the service?

Service Satisfaction

Competitiveness of Original Quotation
Speed of Service
Quality of Service
Politeness of GCA staff
Presentation of GCA as a Company
Detail, expectation and accuracy of bill

Recommend to others

Definitely Probably Not Sure Probably Not Definitely Not
Overall, how satisfied were you with the service?

What do you like about our service?

How could we improve our service?

Completed by:

Date: